General Terms and Conditions of Sale
Last updated: 30 July 2026
1. Seller and Scope
The services offered through this website are sold by:
THE ANALYTIC FORUM
Société par actions simplifiée — SAS
Registered office: 9 Rue Sambin, 21000 Dijon, France
SIREN and RCS Dijon: 108 132 507
President: Jason Childs
Email: info@theanalyticforum.com
Telephone: +33 6 09 63 85 76
These General Terms and Conditions of Sale apply to all purchases made through theanalyticforum.com.
By placing an order, the customer confirms that they have read and accepted these Terms before completing the purchase.
2. Services
The Analytic Forum offers online courses, seminars, lectures, study groups, memberships, recordings, and related educational services.
The content, format, dates, price, teacher or teachers, and any applicable access period are stated on the relevant product page.
Unless expressly stated otherwise, TAF programmes do not confer a recognised academic or professional qualification.
3. Orders
The customer is responsible for providing complete and accurate information and for checking the order before payment.
An order becomes binding once payment has been accepted and the customer receives confirmation by email.
TAF may refuse or cancel an order in the event of payment failure, suspected fraud, misuse of the website, breach of these Terms, or an unresolved payment dispute.
4. Prices and Payment
Prices are displayed in the currency stated on the relevant product page and include any taxes applicable at the time of purchase.
Payment is due in full at the time of ordering unless an instalment plan is expressly offered.
Where an instalment plan is selected, the customer commits to paying the full price. An instalment plan is a payment facility and does not permit the customer to cancel the remaining payments. TAF may suspend access while any payment remains overdue.
Bank charges, foreign-card charges, and currency-conversion fees imposed by the customer’s bank or payment provider are the customer’s responsibility.
5. Access and Participation
Access instructions will be sent to the email address supplied by the customer.
The customer is responsible for:
providing a valid email address;
checking spam and junk folders;
having suitable equipment and an adequate internet connection;
joining live sessions at the stated time and in the stated time zone; and
ensuring that their own circumstances permit participation.
Access is personal and non-transferable unless TAF agrees otherwise in writing. Customers must not share or resell access links, login details, recordings, or course materials.
Failure to attend a live session does not entitle the customer to a refund, credit, replacement session, or other compensation.
Where recordings are included in the advertised service, TAF will use reasonable efforts to provide them, subject to technical failure, confidentiality requirements, and the access period stated on the product page.
TAF does not guarantee that participant contributions will be retained in recordings.
6. Statutory Right of Withdrawal
Where the customer is acting as a consumer and a statutory right of withdrawal applies, the customer may withdraw from the contract within fourteen days of its conclusion without giving a reason.
Withdrawal may be exercised before the deadline through the online withdrawal function provided on the website or by sending an unambiguous statement to:
The statutory model withdrawal form appears at the end of these Terms. Use of the form is not compulsory.
Where withdrawal is valid, TAF will reimburse the sums legally due within fourteen days of being informed of the withdrawal, using the original payment method unless otherwise agreed.
6.1 Services commencing during the withdrawal period
Where a live course, seminar, membership, study group, or other service begins before the end of the fourteen-day withdrawal period, the customer must expressly request early performance.
If the customer exercises the right of withdrawal after performance has begun, the customer must pay the amount corresponding to the service already supplied.
The right of withdrawal ends once the service has been fully performed, where the customer expressly requested early performance and acknowledged that full performance would result in the loss of the right.
6.2 Immediately supplied digital content
For recordings, downloads, archives, or other digital content supplied immediately without a physical medium, access may begin before the end of the withdrawal period only where the customer has expressly:
consented to immediate supply; and
acknowledged that access will result in the loss of the right of withdrawal.
The customer’s consent and acknowledgment will be confirmed with the order confirmation.
7. Cancellation by the Customer
Outside any statutory right of withdrawal, purchases are final and non-refundable.
Failure to attend, illness, travel, work commitments, personal circumstances, scheduling conflicts, technical problems, or failure to account for the stated time zone do not entitle the customer to a refund or credit.
Where payment by instalments has been selected, cancellation or non-attendance does not release the customer from the obligation to pay the remaining instalments.
TAF may, at its sole discretion, permit the transfer of a place to another person or issue credit toward another programme. No transfer or credit is valid unless confirmed by TAF in writing.
8. Changes by TAF
TAF may make reasonable changes to a programme, including changes to:
the timetable;
the teacher or teachers;
the online platform;
the order of sessions;
the course materials or reading list; and
other administrative or delivery arrangements.
Such changes do not entitle the customer to a refund where the essential nature and overall value of the programme remain substantially unchanged.
9. Postponement and Cancellation by TAF
TAF may postpone or cancel a programme because of illness, insufficient enrolment, technical failure, force majeure, or other circumstances beyond its reasonable control.
Where a programme is postponed, the customer’s registration will normally be transferred to the revised dates.
Where a postponement or other change materially alters the essential nature of the purchased service, the customer may request a refund for the affected part of the service that has not been supplied.
If TAF cancels a programme entirely and does not offer a suitable replacement, the customer will receive a refund of the price paid for that programme.
TAF’s liability in connection with a cancellation or postponement is limited to the price paid for the affected service, except where such a limitation is prohibited by law.
TAF is not responsible for travel, accommodation, childcare, equipment costs, bank charges, currency losses, loss of earnings, or other incidental or consequential expenses.
10. Participant Conduct
Participants must behave respectfully toward teachers, staff, and other participants.
TAF may suspend or terminate access where a participant:
seriously disrupts a programme;
behaves abusively, threateningly, or unlawfully;
harasses a teacher, staff member, or participant;
breaches confidentiality;
shares restricted access or materials; or
otherwise commits a serious breach of these Terms.
A participant whose access is terminated because of their own serious misconduct is not entitled to a refund, except where mandatory law provides otherwise.
11. Confidentiality
Participants must treat personal and clinical material discussed during programmes as confidential.
Participants must not disclose information capable of identifying patients, clients, analysands, supervisees, colleagues, other participants, or third parties.
Participants are responsible for ensuring that any clinical material they present has been appropriately anonymised.
TAF may restrict discussion, remove material, or edit recordings where reasonably necessary to protect confidentiality, privacy, or professional obligations.
12. Recordings
TAF may record sessions where recording has been announced in advance.
Participants may therefore be visible or audible in a recording. Participants who do not wish to be identifiable are responsible for keeping their camera switched off and using an appropriate display name, where the platform permits this.
TAF may edit or remove participant contributions for privacy, confidentiality, safeguarding, or production reasons.
Customers must not make their own audio, video, photographic, or screen recordings of a session without TAF’s prior written permission.
13. Intellectual Property
TAF’s recordings, slides, handouts, reading guides, course descriptions, website materials, branding, and other original content are protected by intellectual-property law.
Purchase grants the customer a personal, limited, revocable, and non-transferable right to use the supplied materials for private educational purposes during the stated access period.
Without TAF’s prior written permission, customers must not:
reproduce, copy, publish, upload, sell, distribute, or publicly communicate recordings or materials;
share access links or login credentials;
remove copyright, authorship, or attribution notices;
substantially reproduce TAF materials for commercial publication, distribution, or teaching; or
permit another person or organisation to access restricted materials.
Nothing in these Terms transfers ownership of intellectual property to the customer.
14. Third-Party Materials
Courses may refer to books, articles, films, websites, and other materials owned by third parties.
Unless expressly stated otherwise, the purchase price does not include books or other third-party materials. Customers are responsible for obtaining required or recommended texts lawfully and at their own expense.
TAF is not responsible for the continued availability, price, accuracy, or content of third-party materials or websites.
15. Educational Nature of Services
TAF provides educational services and does not provide medical treatment, psychotherapy, psychoanalysis, legal advice, or individual clinical supervision through the purchase of a general course or lecture.
Participation does not establish a practitioner–patient, analyst–analysand, supervisor–supervisee, or other professional treatment relationship with TAF or a teacher.
Customers remain responsible for their own professional judgments, practice, conduct, and compliance with any laws, ethical codes, professional standards, or institutional requirements applicable to them.
16. Technical Availability
TAF will use reasonable efforts to provide access to its services but does not guarantee uninterrupted or error-free availability.
TAF is not responsible for failures caused by:
the customer’s internet connection, device, software, or equipment;
third-party platforms or service providers;
scheduled maintenance;
cybersecurity incidents outside TAF’s reasonable control; or
other circumstances beyond TAF’s reasonable control.
TAF may use a reasonable alternative platform or delivery method where necessary.
17. Liability
TAF will provide its services with reasonable care and skill.
To the extent permitted by law, TAF is not liable for indirect, consequential, or purely economic loss arising from participation in or inability to access a service.
TAF’s total liability arising from a purchased service will not exceed the price paid for that service, except where such a limitation is prohibited by law.
Nothing in these Terms excludes or restricts liability that cannot lawfully be excluded or restricted.
18. Personal Data
Personal data is processed in accordance with TAF’s Privacy Policy.
Information necessary to process payments, administer orders, and deliver services may be shared with payment processors, website providers, videoconferencing platforms, email providers, and other service providers used by TAF.
19. Complaints and Consumer Mediation
Complaints must first be submitted in writing to:
TAF will seek to respond within a reasonable period.
If a consumer dispute has not been resolved through a prior written complaint, the consumer may refer the dispute free of charge to TAF’s appointed consumer mediator:
[NAME OF APPOINTED MEDIATOR]
[POSTAL ADDRESS]
[WEBSITE]
A request for mediation must comply with the mediator’s applicable eligibility and procedural requirements.
20. Applicable Law and Disputes
These Terms are governed by French law.
The parties will first attempt to resolve any dispute through a written complaint and, where applicable, consumer mediation.
Failing an amicable resolution, the dispute will be submitted to the competent courts in accordance with applicable law.
21. General Provisions
TAF’s failure to enforce a provision of these Terms does not constitute a waiver of that provision.
If any provision is found to be invalid or unenforceable, the remaining provisions will continue to apply.
TAF may update these Terms from time to time. The version applicable to a purchase is the version accepted by the customer when the order was placed.
Statutory Withdrawal Form
Complete and return this form only if you wish to withdraw from the contract.
To:
THE ANALYTIC FORUM
9 Rue Sambin
21000 Dijon
France
Email: info@theanalyticforum.com
I hereby give notice that I withdraw from the contract relating to the following service:
Service purchased:
Date of order:
Customer’s name:
Customer’s postal address:
Customer’s email address:
Date:
Signature, only if this form is submitted on paper: